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Capgemini Fresher Recruitment 2024 | Hiring For Contact Support Group, Salary Up to₹3.25 LPA

Capgemini Fresher Recruitment 2024:Capgemini Hiring 2023 | Capgemini Off Campus Drive 2024 for 2023: For candidates from the 2023 cohort of graduates, Capgemini Company has announced the largest off-campus drive for 2024.This Capgemini 2024 recruiting is for anyone who graduated in 2023 or earned a three-year diploma. The business is now looking for the position of Contact Support Group (CSG) Profile.

About Capgemini:

Based in Paris, France, Capgemini is a multinational consulting and technology services firm. Established by Serge Kampf in 1967, it stands as one of the biggest global providers of professional services, outsourcing, and consulting. Capgemini offers a variety of services, such as professional, technological, outsourcing, and consulting services. These services include a wide range of sectors, including manufacturing, telecommunications, banking, insurance, and technology.

Capgemini Fresher Recruitment 2024

Post Name

Contact Support Group


Any Bachelor’s Degree or Diploma


Any Branches


 2023 & 2024


Up to ₹3.25 LPA



Job Location


Last Date

23 March


Required Qualification:

  • Candidates must have completed any 3-year diploma / graduation in 2023 only

 Job Responsibilities:

  • Ticket management includes setting a priority for the ticket’s urgency, classifying it appropriately according

  • to its difficulties, and monitoring its progress (closed, open, on hold, and resolved). Inform clients about status, etc.

  • Business intelligence: utilize tools, best practices, and ticket data and analysis in the account to support customer

  • Provision of services Delivery: Serving the consumer and meeting expectations is what we do.

  • Customer management: What is required of you is how well you engage with customers from greeting to resolution and call closure.

  • Our clever AI BOT, CHIP, assists in providing answers to client queries, saving SD and customers time and

  • effort when resolving issues. Additionally contributes to improving the client experience

  • Provision of services email retrieval: How well do we manage email as a communication medium and reduce hops?

Skills Required:

  • Must possess outstanding communication and English speaking abilities

  • Possess strong people skills and the capacity to function under duress

  • fundamental computer abilities

  • Willingness to Work Around the Clock: Applicants must be willing to work nights and be flexible with their location.


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