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Capgemini Fresher Recruitment 2024 | Hiring For Contact Support Group, Salary Up to₹3.25 LPA

Capgemini Fresher Recruitment 2024:Capgemini Hiring 2023 | Capgemini Off Campus Drive 2024 for 2023: For candidates from the 2023 cohort of graduates, Capgemini Company has announced the largest off-campus drive for 2024.This Capgemini 2024 recruiting is for anyone who graduated in 2023 or earned a three-year diploma. The business is now looking for the position of Contact Support Group (CSG) Profile.

About Capgemini:

Based in Paris, France, Capgemini is a multinational consulting and technology services firm. Established by Serge Kampf in 1967, it stands as one of the biggest global providers of professional services, outsourcing, and consulting. Capgemini offers a variety of services, such as professional, technological, outsourcing, and consulting services. These services include a wide range of sectors, including manufacturing, telecommunications, banking, insurance, and technology.


Capgemini Fresher Recruitment 2024

Post Name

Contact Support Group

Qualification

Any Bachelor’s Degree or Diploma

Branch

Any Branches

Batch

 2023 & 2024

Salary

Up to ₹3.25 LPA

Experience

Fresher

Job Location

Noida

Last Date

23 March


capgemini

Required Qualification:

  • Candidates must have completed any 3-year diploma / graduation in 2023 only


 Job Responsibilities:

  • Ticket management includes setting a priority for the ticket’s urgency, classifying it appropriately according

  • to its difficulties, and monitoring its progress (closed, open, on hold, and resolved). Inform clients about status, etc.

  • Business intelligence: utilize tools, best practices, and ticket data and analysis in the account to support customer

  • Provision of services Delivery: Serving the consumer and meeting expectations is what we do.

  • Customer management: What is required of you is how well you engage with customers from greeting to resolution and call closure.

  • Our clever AI BOT, CHIP, assists in providing answers to client queries, saving SD and customers time and

  • effort when resolving issues. Additionally contributes to improving the client experience

  • Provision of services email retrieval: How well do we manage email as a communication medium and reduce hops?


Skills Required:

  • Must possess outstanding communication and English speaking abilities

  • Possess strong people skills and the capacity to function under duress

  • fundamental computer abilities

  • Willingness to Work Around the Clock: Applicants must be willing to work nights and be flexible with their location.



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